Privacy Policy Statement

Updated April 28th, 2016

Now Solutions Integration Group Inc. (or "Now Solutions Group" or "NSG") is a private Canadian corporation. This Privacy Statement explains our privacy practices for our clients, users, system members, prospective members and website visitors who have transactions with us through our websites, portals, InsuranceAssist system, Learning Management System, telephone, Internet services, faxes and other means of communications. In this Privacy Statement the terms “NSG”,“we” and “our” refers to Now Solutions Integration Group Inc. including all our Offices in different geographic locations.


    At NSG, we are committed to protecting and respecting the privacy of our clients, users, members and website visitors. For that reason we have taken, and will continue to take, measures that protect the privacy of personal information held by us.

    This Privacy Statement provides you with details regarding:

    1. why we collect personal information;
    2. what we do with that information;
    3. the steps that we take to ensure that access to that information is secure;
    4. how you can access personal information pertaining to you; and
    5. who you should contact if you have questions and concerns about our policies or practices.

    Since we regularly review our policies and practices, your comments are always welcome. We reserve the right to change this Privacy Statement at any time. We will alert you that changes have been made by indicating at the top of the Privacy Statement the date that it was last updated. We encourage you to review our Privacy Statement to make sure that you understand how information that you provide will be used.


    Personal information means information that would identify a specific individual or information that can be directly associated with an individual. Personal information does not include aggregate information from which individual identities have been removed.


    We do not automatically gather any personal information from you, except when it is provided to us voluntarily by the site visitor with their consent. Site visitors can visit the public sections of our website without revealing any personal information. NSG does reserve the right, however, to collect and perform statistical analysis of the Internet traffic of the NSG websites and portals for its internal use. However, information collected does not allow NSG to identify any individual or any personal information of the visitor.


    As part of our business operations, we hold and use certain personal information pertaining to our Clients, Registered User, and Partner organizations in order to provide services, process requests, track transaction provided as part of providing our services and to understand the needs of each group so that we can serve you better.

    Generally, we need to use your personal information for the following purposes:

    1. Provide secure access to services;
    2. Process signup authorizations;
    3. Track use of services;
    4. Bill use of our services;
    5. Report use of applications to the application providers;
    6. Communicate changes of services;
    7. Deliver applications to the corresponding associated application process participants;
    8. Meet regulatory or contractual requirements relating to the services and products provided.


    As outlined above, from time to time we engage unaffiliated third parties to perform certain services or provide promotional services to our clients, users, members and partners. In these circumstances, the personal information that the third party receives is strictly limited to only the information held by us that they need in order to render the required services to us.

    We will disclose personal information if a law, regulation, search warrant, subpoena or court order legally authorizes us or requires us to do so.

    Except as set out above, we do not sell, rent, share or disclose the personal information we hold without your consent.


    Personal information is retained only for so long as is necessary for the purpose set out above. When no longer required, we will destroy, erase or de-personalize the information. Legal requirements may necessitate our retaining some or all of the personal information we hold for a period of time that is longer than we might otherwise hold it.

    To make the site visitor's experience on our website and portals easier, NSG may use per-session "cookies" (session identifiers) to track the state of the visitor session. This "cookie" is destroyed when the session with our website is over.


    To ensure that the personal information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information that we hold.


    We will continue to keep in place security measures in an effort to protect the personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.


    Our InsuranceAssist members and registered users are entitled to access the personal information held by us concerning them. You can access your personal information by making a written request to us. We will generally respond to your request for information within thirty days, unless, for reasons beyond our control, a longer response time is necessary, in which case, you will be advised accordingly.


    If you are not completely satisfied with or wish to submit comments concerning this Privacy Statement or its application by us, we invite you to convey your concerns or suggestions to:

    Now Solutions Integration Group Inc.
    Suite 300 - 585 Dundas St. East,
    Toronto, Ontario, M5A 2B7
    or EMAIL US

© 2016 NOW Integrated Solutions Inc.